Information collected
Dragonflow may collect contact information, company information, project requirements, technical access details, support messages, billing records, and files or data provided by the customer for an approved engagement.
Legal
Privacy and Data Handling Policy
Dragonflow uses customer information to respond to requests, prepare quotes, deliver services, provide support, and maintain business records.
How information is used
Information is used to respond to service requests, prepare quotes, deliver approved services, provide support, manage billing, maintain security, and comply with legal and accounting obligations.
Third-party platforms
Customer data is shared with third-party platforms only when needed to deliver approved services, such as hosting, automation, email, database, analytics, payment, or AI model providers. Dragonflow does not sell customer personal information.
Customer requests
Customers may request correction or deletion of contact information by emailing support@dragonflow.io. Some records may be retained where required for legal, tax, security, dispute, or business-record purposes.