Operational business website

Dragonflow builds production AI and automation systems.

We design, deploy, and maintain workflow automation, data ingestion, inventory, procurement, and AI-assisted operations tools for small and mid-market teams.

Products and services

Implementation work with clear scope before payment.

Dragonflow provides professional services and managed systems. Every engagement starts with a written scope, timeline, price, payment terms, and acceptance criteria.

AI workflow automation

Custom automations, internal tools, agent workflows, document processing, alerts, and human review loops for repeatable business operations.

$1,500 - $7,500Typical fixed-scope project range

Data ingestion and integrations

ETL pipelines, supplier or procurement data ingestion, API integrations, dashboards, reporting workflows, and operational data quality checks.

$2,500 - $12,000Typical fixed-scope project range

Managed automation support

Monitoring, maintenance, workflow improvements, bug fixes, vendor coordination, and monthly support for Dragonflow-built or supported systems.

$750 - $3,500Monthly retainer range
Pricing note: Final pricing depends on data volume, system access, turnaround time, compliance needs, third-party software costs, and support level. Customers receive and approve a written quote before any payment is requested.

Refunds and cancellations

Customer policies before payment.

These policies apply unless a signed statement of work says otherwise. Updated May 14, 2026.

Refund policy

  • Payments are requested only after the customer approves a written quote or statement of work.
  • Deposits are refundable before scheduled work begins, excluding non-refundable third-party fees already approved by the customer.
  • After work begins, refunds are limited to undelivered work. Completed milestones, approved deliverables, and time already performed are not refundable.
  • Monthly support fees are refundable only for unused future service periods when cancellation is accepted before the next service period starts.
  • Refund requests can be sent to support@dragonflow.io and are reviewed within five business days.

Cancellation policy

  • Customers may cancel a project before work begins by written notice to Dragonflow.
  • For active fixed-scope projects, customers may cancel future work with written notice. Dragonflow will invoice completed work and approved third-party costs through the cancellation date.
  • Monthly support plans may be cancelled with at least five business days' notice before the next billing date.
  • Dragonflow may pause or cancel service if required customer access, approvals, or information are not provided after reasonable follow-up.

Start work

Submit a formal service request.

Use this form to request a project quote, book a discovery call, or ask for managed support. Dragonflow reviews requests and replies within one business day.

Contact and business identity

Registered business name
Periplio LLC
Physical address
68 HARRISON AVE, STE 605 NUM 764178, Boston, MA 02111, United States of America

Submitting this form does not create a payment obligation. Dragonflow will provide a written scope and quote for approval before requesting payment.

Terms and conditions

Service terms visible before checkout or invoice payment.

Dragonflow does not charge customers through this website. Payment links or invoices are sent only after a customer approves a written quote or statement of work.

Terms of service

  • Customers are responsible for providing accurate requirements, system access, test data, approvals, and decision-maker availability.
  • Dragonflow retains ownership of pre-existing tools, templates, know-how, and reusable implementation patterns. Customer-specific deliverables are licensed or assigned as stated in the written scope.
  • Third-party software, hosting, model usage, data providers, and platform fees are billed separately when applicable and require customer approval.
  • Delivery dates depend on timely customer feedback, access, and approvals. Material scope changes may require a revised quote.
  • Neither party is liable for indirect, incidental, special, or consequential damages to the fullest extent allowed by law.

Privacy and data handling

  • Dragonflow uses customer information to respond to requests, prepare quotes, deliver services, provide support, and maintain business records.
  • Customer data is shared with third-party platforms only when needed to deliver approved services, such as hosting, automation, email, database, analytics, or AI model providers.
  • Dragonflow does not sell customer personal information.
  • Customers may request correction or deletion of contact information by emailing support@dragonflow.io.